Question about submitting bugs

[Balchandra Vaidya]

Archie, All,

We understand that there is a major communication issue. However, we are 
working
on a solution where the submitter of a bug can provide additional 
information using
JI-xxxxxxx or JDK-xxxxxxx reference. And, general users should able to
add comments to an existing bug using JDK-xxxxxxx reference. We are hoping
to roll out the feature soon.

In the mean time we will add 'information about how to search a bug' in 
the initial
acknowledgement email.

Hope this helps..


Thanks
Balchandra




On 2/18/2016 9:03 PM, Archie Cobbs wrote:
> Hi Dalibor,
>
> It's good to know that those bugs were not actually dropped...
>
> On Wed, Feb 17, 2016 at 5:59 PM, dalibor topic 
> <dalibor.topic at oracle.com <mailto:dalibor.topic at oracle.com>> wrote:
>
>         As you can see, the system makes it pretty hard to get any
>         feedback
>         about what's going on with the issue, or even to understand what
>         expectations to have.
>
>
>     I think the largest missing link here is the difference between
>     the incident ID, and the actual bug ID in the JDK Project, once
>     the issue has been triaged.
>
>
> So it looks like things are working, with the exception that there may 
> be some problem with email notifications after an incident has been 
> triaged.
>
> In any case, here's an easy improvement: include in the initial email 
> the information about how to search by incident ID. Right now this is 
> "secret" knowledge that I was unaware of, but would have helped a lot.
>
> Thanks,
> -Archie
>
> -- 
> Archie L. Cobbs

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