OpenJDK bug database: DRAFT Developer Workflow
Brian Goetz
brian.goetz at oracle.com
Sat Dec 31 19:08:28 UTC 2011
> For instance, if we have two sub-states for New (unqualified and qualified, the distinction being initial triage
> ensuring that the information in the bug report is sufficient to do something with it), we could have a desired
> SLA (service level agreement) on the time to move between these. If we are consistently failing to meet this
> in a particular area then it shows us we need more investment there (or we need to decide we can accept a
> less aggressive SLA). This kind of query can easily be automated. Maybe this is exactly the kind of boundary
> system you are worried about, though?
What I'm worried about is mostly the discovery effort of individual
managers trying to craft their own queries, and each getting it slightly
different. Substates increase the likelihood of this, which leads to
the call for centralized boundary systems. If such queries can be
canned and reproduced to dashboards, or the constituency for them is
small, then it probably works fine.
More information about the discuss
mailing list