Update on bug system for OpenJDK (web-discuss)

Roger Calnan roger.calnan at oracle.com
Mon May 30 18:22:04 UTC 2011

> Right, we want (and need) the good bug reports. We also want them in a timely manner. Personally I wouldn't object to seeing some poor quality bug reports if it also meant getting good quality bug reports as soon as they are submitted.
	today we are down to a day's delay for both internally and externally submitted bugs and there is a daily push to
bugs.sun.com.  With the new system we can remove that delay.

> I'll go out on a limb and also suggest that some percentage of usage bugs from inexperienced developers can be a good thing. It can help identify common pitfalls and could help to improve documentation and APIs.
	yes, one sees that from both the bug reports and the forum threads.  Nobody should be discouraged from filing an issue,
the question is more when does it get validated enough for it to be useful.  We can achieve this in a couple of ways, with others
providing some form of "me too" indication.  That still doesn't guarantee it is a bug, but as you point out could indicate lack of
good documentation.

> As Kelly and others say, if we can somehow redirect the non-developer types to somewhere else then it would reduce the noise.

> All told, I think the system should be open to developers to register and submit bugs themselves.
	we should keep the model today where we do not put barriers in the way of submitting bugs.  Today you have to click
on one checkbox and you are able to start the report:


This should continue to be an option.


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