Update on bug system for OpenJDK (web-discuss)

[Andrew Haley]

On 25/05/11 17:52, mark.reinhold at oracle.com wrote:
> 2011/5/25 3:30 -0700, aph at redhat.com:
>> On 05/25/2011 11:08 AM, Stephen Colebourne wrote:
>>> ...
>>>
>>> Every time I've had to use Bugzilla I've been amazed at how stone age
>>> it is (looking now, it has improved a little, but its still poor). Not
>>> that JIRA is perfect - the recent changes added far too much white
>>> space and blandness, making the UI harder to use (are you listening
>>> Atlassian?). Our views are not important however, what matters is
>>> usability by "real world" users that don't write open source.
>>
>> I don't believe that.  The usability of the bug database by developers
>> is critical.
> 
> I completely agree.  The primary users of this bug system are OpenJDK
> Contributors.  It will be readable by anyone, of course, but I'm not
> sure it should be writable by anyone other than Contributors.
> 
> Oracle's intent, by the way, is to continue funding an internal team
> to triage bug reports submitted by developers and users [1].

But that doesn't scale.  We really want a way of crowdsourcing all
of the bug-processing, and this is an important part of it.  Surely
it would not be the case that all bug reports disappear into a private
queue viewable only by your internal team?  That isn't going to work.

Andrew.