Bug System Pilot Dev Workflow: DRAFT Accepted/Understood

[Georges Saab]

On 17 jan 2012, at 13:12, Iris Clark wrote:

> Hi, John.
> 
>> So I'll bite.  Can we consider a 'triaged' state, and an 'evaluated' 
>> state?  Or perhaps a sub-state to distinguish the two?
>> 
>> (My apologies to Rich!)
>> 
>> -John
> 
> I'm not quite sure what the reference is to Rich is about, but what you've 
> requested is effectively what's currently proposed.  Open is effectively
> "triaged".  Are you suggesting that the name be changed?
> 
> Thanks,
> Iris

With the caveat that we should compare how the list of default JIRA status
values compare so as to not introduce _unnecessary_ complexisy, I would 
say that Open is a status, where evaluated, cause known, and Fix understood 
are all sub-status values -- <bikeshed> one that is missing is 'investigating' 
which would occur prior to evaluated, and there may be ones missing after 
Fix Understood as well such as Fix in progress etc.   </bike-shed>

> 
> Summary of Current Status Definitions:
> 
> New: A bug/feature request enters this status when it is created and should 
> not remain in this status for more than 7 days.
> 
> Open: Initial triage has determined that the bug/feature request contains
> sufficient information to estimate the basic feasibility of addressing the
> problem and to prioritize the request. At this point, the report is assumed
> to represent a real problem.  If this is a bug, there is no guarantee that
> the problem has been reproduced.
> 
> Evaluated:  A developer has performed some investigation to understand the 
> nature of the problem.
> 
>  Cause Known - A developer has performed sufficient investigation to gain 
>  a basic understanding of how this bug/feature request should be addressed.  
>  There is no requirement that an actual solution be known at this time.
> 
>  Fix Understood - A developer believes that they have a feasible approach 
>  to address the problem.  For straight-forward problems, an actual solution 
>  may be known.  More complex problems may still need additional study to 
>  work out the details.
> 
>