Submitted bugs go to Nirwana

[Ulf Zibis]

Am 21.06.2010 01:41, schrieb Brad Wetmore:
> In a private email, I suggested you might start directly with the 
> hotspot group, as the bugs you describe apply to that group.

I'm wondering about this advice. Are the jdk groups really each 
responsible to maintain the responsiveness of the webbugs infrastructure 
i.e. bugs.sun.com?

Anyway I too asked for help in that problem by side on core-libs-dev and 
hotspot mailing lists, but didn't get any answer. :-(


>
> > Yes, I SHOULD, but this doesn't happen in the last 3 months.
>
> I'll check with Nelson and cc you as to why the bug submissions aren't 
> generating the messages I would expect.

Very much thanks for this effort. I presumed, Nelson had left Sun, 
because of repetitively not answering. So I asked for another 
responsible for webbugs infrastructure on bugs.sun.com.

>
>>> So when you start the discussion, ask about Incident XXXXXXX in
>>> Incident Manager.
>>
>> Where to find Incident Manager? I'm afraid I don't understand this
>> advice. :-(
>
> That's our internal tool that we use to screen/process the external 
> "bugparade" database before they're logged into our official "bugtraq" 
> database.  What I was telling you is that when you start the 
> conversation with the hotspot folks, please tell them that this issue 
> you're talking about may not have a bugtraq number yet, but rather a 
> Incident number since it may not have been filed into bugtraq.

That was clear before, but I didn't have anything where to point on.

Thanks,

-Ulf