Submitted bugs go to Nirwana

[Brad Wetmore]

 > Good advice, but how should that work without ID / link ?

When you submit a webbug, you should get an bug id response that looks 
something like this:

************************************************
Dear Java Developer,

Thank you for your interest in improving the quality of Java Technology.

Your report has been assigned an internal review ID of XXXXXXX, which is 
NOT visible on the Sun Developer Network (SDN).

Please be aware that the large volume of reports we receive sometimes 
prevents us from responding individually to each message.
*remainder deleted for brevity*
************************************************

So when you start the discussion, ask about Incident XXXXXXX in Incident 
Manager.

Brad

P.S.

 >> screening the
 >> initial submissions to make sure the submission is complete/valid

We were getting a lot of "The Javascript on www.example.com on my 
Internets doesn't work, what's wrong?"  :)



On 6/20/2010 11:18 AM, Ulf Zibis wrote:
> Brad, thanks again for your answer...
>
> Am 20.06.2010 19:47, schrieb Brad Wetmore:
>>
>> I understand most of the process, but I'm definitely not *someone
>> responsible* for the bugparade.
>>
>> For bugs.sun.com, there is a team responsible for screening the
>> initial submissions to make sure the submission is complete/valid
>> before it's entered in the Sun bug database. They do get behind. If
>> you have something you want to discuss about an issue you've
>> submitted, my best advice is to contact the responsible team and ask
>> about it.
>
> Good advice, but how should that work without ID / link ?
>
> -Ulf
>
>
>>
>> http://mail.openjdk.java.net/mailman/listinfo
>>
>> Brad
>>
>> P.S. bugs.sun.com is completely separate from the patch submission
>> server (bugs.openjdk.java.net) which you wrote about in a previous
>> email. That is for patch submissions only. Bug reports submitted there
>> will probably be closed by the appropriate team member.
>>
>>
>>
>> On 6/20/2010 8:52 AM, Ulf Zibis wrote:
>>> Hi,
>>>
>>> since months I get no response after submitting bugs to
>>> http://bugs.sun.com/bugdatabase
>>>
>>> No review ID, no bug ID, no other email, no answer from feedback form or
>>> any
>>> other person from Sun/Oracle.
>>> What's happening on the bugparade ???
>>>
>>> Additionally ~every 2nd time login fails, and I have to reset the
>>> password.
>>>
>>> Any help by pointing to *someone responsible* would be highly
>>> appreciated,
>>>
>>> -Ulf
>>>
>>>
>>>
>>
>>
>