Submitted bugs go to Nirwana

[Ulf Zibis]

Am 20.06.2010 20:36, schrieb Brad Wetmore:
> > Good advice, but how should that work without ID / link ?
>
> When you submit a webbug, you should get an bug id response that looks 
> something like this:

Yes, I SHOULD, but this doesn't happen in the last 3 months.

I only get something like "Bug submitted successfully, Thanks for blah 
blah ... Do you want submit another bug ?" on the browser.


>
> ************************************************
> Dear Java Developer,
>
> Thank you for your interest in improving the quality of Java Technology.
>
> Your report has been assigned an internal review ID of XXXXXXX, which 
> is NOT visible on the Sun Developer Network (SDN).
>
> Please be aware that the large volume of reports we receive sometimes 
> prevents us from responding individually to each message.
> *remainder deleted for brevity*
> ************************************************
>
> So when you start the discussion, ask about Incident XXXXXXX in 
> Incident Manager.

Where to find Incident Manager? I'm afraid I don't understand this 
advice. :-(


>
> Brad
>
> P.S.
>
> >> screening the
> >> initial submissions to make sure the submission is complete/valid
>
> We were getting a lot of "The Javascript on www.example.com on my 
> Internets doesn't work, what's wrong?"  :)

That's not the problem here. Javascript is running well, and I did 
nothing different in the last years before march 2010, where all worked 
properly (I submitted about ~ 70 bugs).

Thanks to point me to an responsible.

-Ulf


>
>
>
> On 6/20/2010 11:18 AM, Ulf Zibis wrote:
>> Brad, thanks again for your answer...
>>
>> Am 20.06.2010 19:47, schrieb Brad Wetmore:
>>>
>>> I understand most of the process, but I'm definitely not *someone
>>> responsible* for the bugparade.
>>>
>>> For bugs.sun.com, there is a team responsible for screening the
>>> initial submissions to make sure the submission is complete/valid
>>> before it's entered in the Sun bug database. They do get behind. If
>>> you have something you want to discuss about an issue you've
>>> submitted, my best advice is to contact the responsible team and ask
>>> about it.
>>
>> Good advice, but how should that work without ID / link ?
>>
>> -Ulf
>>
>>
>>>
>>> http://mail.openjdk.java.net/mailman/listinfo
>>>
>>> Brad
>>>
>>> P.S. bugs.sun.com is completely separate from the patch submission
>>> server (bugs.openjdk.java.net) which you wrote about in a previous
>>> email. That is for patch submissions only. Bug reports submitted there
>>> will probably be closed by the appropriate team member.
>>>
>>>
>>>
>>> On 6/20/2010 8:52 AM, Ulf Zibis wrote:
>>>> Hi,
>>>>
>>>> since months I get no response after submitting bugs to
>>>> http://bugs.sun.com/bugdatabase
>>>>
>>>> No review ID, no bug ID, no other email, no answer from feedback 
>>>> form or
>>>> any
>>>> other person from Sun/Oracle.
>>>> What's happening on the bugparade ???
>>>>
>>>> Additionally ~every 2nd time login fails, and I have to reset the
>>>> password.
>>>>
>>>> Any help by pointing to *someone responsible* would be highly
>>>> appreciated,
>>>>
>>>> -Ulf
>>>>
>>>>
>>>>
>>>
>>>
>>
>
>